Customer Service Representative - State Farm Agent Team Member

Scottmacgregor; Midland (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Training & development

Job summary

A local insurance agency in Midland, MI, is seeking a Customer Service Representative to assist clients with insurance products and services. This full-time position involves building customer relationships and ensuring their needs are met while handling policy applications and inquiries. Ideal candidates should possess strong communication skills and relevant customer service or sales experience. The position offers competitive compensation between $35,000 and $50,000 yearly, along with benefits such as 401(k) and paid time off.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist clients with policy applications, renewals and changes.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Sales experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Midland - MI

Benefits

• 401(k)
• 401(k) matching
• Paid time off
• Training & development

Role Description

As an Account Representative for Scott MacGregor State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist clients with policy applications, renewals and changes.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation $35,000.00 - $50,000.00 per year

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State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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