Customer Service Representative - State Farm Agent Team Member

Bryanmichaels; Maryland; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Bel Air, MD is looking for a Customer Service Representative. In this full-time role, you will enhance customer experiences by addressing inquiries, assisting with policy updates, and processing claims. Ideal candidates have strong communication skills and a customer-centric approach. The position offers a salary range of $40,000 to $50,000 annually with growth opportunities.

Qualifications

• Customer service skills and attention to detail are crucial.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bel Air, MD

• 401(k)
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As an account representative with Bryan Michaels, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

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Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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