Customer Service Representative - State Farm Agent Team Member

Virginia Hooper; Littleton (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Job summary

Virginia Hooper in Littleton, CO is seeking a Customer Service Representative to support a State Farm Agent team. You will deliver exceptional customer experiences by addressing inquiries, guiding policy updates, and coordinating with agency staff to meet community needs.

The role emphasizes attention to detail, empathy, and the drive to grow with the agency. Prior customer service experience is preferred and 401(k) matching is offered as a benefit.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Benefits

• 401(k) matching

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Virginia Hooper - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.