Customer Service Representative - State Farm Agent Team Member

Hung Nguyen - State Farm Agent; Lincoln (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading State Farm independent contractor agency seeks an outgoing and customer-focused Agent Team Member. Responsibilities include establishing client relationships, delivering exceptional service, and educating customers on insurance products. This role offers growth potential, a supportive team environment, and benefits including 401K and paid time off.

Benefits

401K

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential and advancement opportunities

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and detail oriented.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Educate customers about insurance options.

Skills

Communication skills

Self-motivated

Detail oriented

Problem solving

Customer service

Teamwork

Relating to customers

Education

Property and Casualty license

Life and Health license

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission / bonus
• Paid time off (vacation and personal / sick days)
• Growth potential / Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.