Customer Service Representative - State Farm Agent Team Member

Talentify; Laurens (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Angela Marlett - State Farm Agent in Laurens, SC seeks a Customer Service Representative to deliver exceptional experiences, manage inquiries, and support a growing insurance business. You will work with a small team to resolve questions, follow up with customers, and coordinate with other agents to anticipate community needs.

Ideal candidates are dedicated to service, possess strong communication, attention to detail, and multitasking ability.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service mindset

Communication skills

Multitasking

Past customer service experience

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my agency in 1998 and currently lead a close-knit team of three. Before becoming an agent, I worked as a team member in another State Farm agency, giving me firsthand experience in the business. I'm a graduate of the University of North Florida, have three children and two grandchildren, and enjoy spending time with my pets and horses.

Being part of our community is important to us. Our agency participates in local traditions like the BBQ Festival, Squealing on the Square, the Reindeer Run, and the annual Christmas parade.

We offer a 401(k), health stipend, paid time off, paid holidays, and licensing reimbursement. We believe in supporting our team and creating an environment where people can build rewarding, long-term careers.

Our culture is team-oriented, goal-driven, and centered on helping people. I'm looking for someone who is hungry to succeed, passionate about helping customers protect what matters most, and motivated to achieve goals while contributing to the success of the entire team.

Role Description:

As a Customer Service Representative with Angela Marlett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.