Customer Relations Representative - State Farm Agent Team Member

Agent Jessica Alvarez; Plantation (FL); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Signing bonus

Wellness resources

Growth potential / Opportunity for adv

Job summary

State Farm independent contractor agent role in Plantation, FL seeks a Customer Relations Representative to deliver high-quality service and build lasting client relationships. This full-time position offers salary plus commission/bonus and potential for growth within the agency.

Candidates should have strong communication skills, be team players, and hold Property & Casualty and Life/Health licenses (or ability to obtain).

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented and detail oriented.
• Proactive in problem solving and dedicated to customer service.
• Able to learn computer functions and work in a team.
• Bilingual Spanish required.
• Property & Casualty license (must have currently).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Communication

People oriented

Detail oriented

Problem solving

Customer service

Teamwork

Bilingual Spanish

Property & Casualty license

Life & Health license

Computer literacy

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Plantation - FL

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Wellness resources

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $45,000.00 - $65,500.00 per year

Customer Relations Representative - State Farm Agent Team Member

Full Time in Plantation - FL

Benefits

• Bonus based on performance
• Company parties
• Opportunity for advancement
• Paid time off
• Signing bonus
• Wellness resources

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual - Spanish required
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Compensation $45,000.00 - $65,500.00 per year

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