Customer Service Representative - State Farm Agent Team Member

Tim Dugan - State Farm Agent; Kansas City (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a successful insurance agency as a Customer Service Representative with Tim Dugan - State Farm Agent, where you’ll create exceptional customer experiences and support community needs. This role focuses on addressing customer inquiries, processing claims, and providing policy information while offering growth opportunities for dedicated candidates.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and multitasking capabilities.
• Previous experience in customer service preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Education

Previous customer service experience

Job description

As a Customer Service Representative - State Farm Agent Team Member with Tim Dugan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS :

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

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