CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Carrie Murray - State Farm Agent; Kansas City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading insurance agency as a Customer Service Representative with Carrie Murray - State Farm Agent. Your role will encompass providing exceptional client service, handling inquiries, and supporting clients with their policies, all while working in a dynamic team environment focused on growth and success.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and capable of multitasking.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Education

Previous customer service experience

Job description

As a Customer Service Representative - State Farm Agent Team Member with Carrie Murray - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS :

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation : $18.00 - $22.00 per hour

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Carrie Murray - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in North Kansas City, MO.
• I have been a State Farm agent since 2006.
• We currently have 6 team members at our agency.
• We have 73 years of combined insurance experience in our office.
• Additional languages spoken : Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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