Customer Service Representative - State Farm Agent Team Member

Marty Callahan; Jasper (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Job summary

Marty Callahan State Farm is seeking a customer service representative to deliver exceptional experiences, answer inquiries, and support policyholders at our Jasper, GA office.

You will coordinate with the team to resolve inquiries, process policy changes, and handle claims while maintaining accurate records.

We offer opportunities for growth and competitive benefits.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary

ROLE DESCRIPTION:

As a customer service representative with Marty Callahan State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.