Customer Service Representative - State Farm Agent Team Member

Johncaywoodinsurance; Illinois; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading insurance agency in Champaign, IL, seeks a Customer Relations Representative to enhance customer interactions and support growth. This full-time position offers competitive compensation and benefits while ensuring the representative develops customer relationships and provides essential insurance education.

Benefits

401(k)

Salary plus commission/bonus

Paid time off (vacation and sick days)

Flexible hours

Growth potential and opportunities for advancement

Qualifications

• Interest in marketing products based on customer needs.
• Excellent written, verbal, and listening communication skills.
• Detail-oriented with proactive problem-solving abilities.

Responsibilities

• Establish and maintain customer relationships.
• Educate customers about insurance options using a needs-based review process.
• Develop leads and market appropriate products.

Skills

Communication

Problem Solving

Customer Relationship Management

Teamwork

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Champaign, IL

Replies within 24 hours

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If so, working for a State Farm independent contractor agent may be the right career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish and maintain customer relationships; follow up with customers as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401(k)
• Salary plus commission/bonus
• Paid time off (vacation and sick days)
• Flexible hours
• Growth potential and opportunities for advancement within the agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills—written, verbal, and listening
• People-oriented and detail-oriented
• Proactive problem solving
• Ability to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you regarding the next steps in the interview process. This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. Employees of State Farm agents are not employees of State Farm.

Compensation

$60,000.00 - $90,000.00 per year

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