Customer Service Representative - State Farm Agent Team Member

Brett Campo - State Farm Agent; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Competitive salary

Health insurance

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

Job summary

Brett Campo - State Farm Agent in Houston, TX seeks positive, outgoing professionals to join our team and build relationships in the community to promote auto, home, and life insurance alongside quality customer service.

The role focuses on helping customers with policy changes, inquiries, and billing, while maintaining accurate records and supporting advancement within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about insurance and financial products helping people manage risks.
• People-oriented, self-motivated, and dedicated to customer service.

Responsibilities

• Answer inquiries and provide policy information, including changes, transfers, claims, and billing.
• Assist customers with policy updates and changes.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Customer service

Marketing

Self-motivated

Detail oriented

People oriented

Job description

Benefits:

• Simple IRA
• Competitive salary
• Health insurance
• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement

POSITION DESCRIPTION:

State Farm Insurance Agent located in Houston, TX seeking a positive, outgoing, & career-oriented professionals to join our team. As a team member for Brett Campo - State Farm Agent, you will build and develop valuable relationships within the community to promote State Farm products including auto, home, and life insurance and provide customer service.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claims submissions, and billing clarification.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Self-motivated
• Detail oriented
• Dedicated to customer service

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.