Customer Service Representative - State Farm Agent Team Member

Jessie Vincent - State Farm Agent; Gibsonville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Training & development

Company parties

Free food & snacks

Opportunity for advancement

Job summary

Jessie Vincent - State Farm Agent in Gibsonville, NC seeks a friendly Insurance Customer Service Rep to assist clients with auto, home, life and health coverage. You’ll join a team that values service, growth, and a path to advancement.

We offer comprehensive benefits including health insurance, 401(k) matching, training, and paid time off, plus a competitive salary and performance-based bonuses. Hours are Monday–Friday, 8:30am–5pm, on-site at 100 W Main St, Gibsonville.

Qualifications

• Strong customer-service skills and ability to handle inquiries with professionalism.
• Ability to communicate clearly and build rapport with clients.
• Comfortable using technology and learning new software/systems.

Responsibilities

• Assist customers with auto, home, life, and health insurance inquiries.
• Provide outstanding customer service and support to clients.
• Participate in training to grow knowledge and skills.

Skills

Customer service

Communication

Tech-savvy

Relationship building

Team player

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Free food & snacks

Insurance Customer Service Rep

Hours: Monday - Friday | 8:30am - 5pm (1-2pm lunch) Location: Jessie Summers State Farm 100 W Main St Gibsonville, NC 27249

Benefits & Perks:

• Bonus based on performance
• Competitive base salary + Commission
• Health insurance
• 401k Matching
• Training & development

About the Role:

Are you motivated, great with people, and ready to build a career with purpose and unlimited earning potential? We’re looking for an energetic Representative to help protect families and businesses with auto, home, life, and health insurance.

You’ll enjoy a supportive team environment, hands-on training, and the opportunity to grow your income and your career.

License Requirement:

• Property, Casualty, Life and Health Insurance License

We’re Looking for Someone Who Is:

• Competitive, goal-driven & self-motivated
• Friendly, coachable, confident, detail oriented and people-focused
• Comfortable with technology
• Eager to grow and learn

Full job description

Are you looking for a career that offers advancement opportunities, purpose, and stability? We’re on the hunt for motivated individuals, who want to make a difference! If you're ready to take control of your career, enjoy the rewards of helping others, and thrive in a supportive environment, we want to hear from you!

Why Become an Customer Service Rep with State Farm?

• Impact Lives: Help individuals and families protect their financial futures. Your expertise can provide peace of mind when it matters most.
• Unlimited Earning Potential: With a competitive commission-based pay structure, the more you put in, the more you get out. Your hard work pays off!
• Ongoing Support & Training: We invest in your success! Gain access to comprehensive training programs, mentorship, and resources to help you build your skill set and confidence.
• A Community That Cares: Join a team where collaboration and support are key. We celebrate successes together and foster a positive work environment.

Who We're Looking For:

• Goal-Oriented: You’re self-motivated and eager to seek out new opportunities.
• People Person: You have strong communication skills and enjoy building relationships with clients.
• Adaptable & Tech-Savvy: You thrive in a digital world and are willing to embrace technology for efficiency.
• Lifelong Learner: You’re committed to ongoing personal and professional development.