Customer Service Representative - State Farm Agent Team Member

Mygwinnettinsagent; Peachtree Corners (GA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Bennett Ins and Fin Svcs Inc in Peachtree Corners, GA is seeking a Customer Service Representative to join Brady Bennett - State Farm Agent Team Member. You will handle inquiries, explain policies, and support clients with changes and claims.

This role offers growth, advancement opportunities, health insurance, and a competitive compensation package. We value a friendly, customer-focused approach and a team-oriented environment that rewards initiative and reliability.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and multitask capable.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT THE AGENCY

As a proud graduate of the University of South Carolina, I built my career on hard work, growth, and community involvement. I opened my agency in November 2024 after spending eight and a half years as a team member for two different agents—experience that shaped my leadership philosophy and commitment to building the right culture.

Our office proudly sponsors the Norcross High School Football team and I volunteer with the Norcross High School 3DE Program, supporting young entrepreneurs in our community.

Our agency culture is friendly, laidback, and growth-focused - we work hard, play hard, and stay family-oriented. I tell my team often, “I will never forget what it means to be a Team Member. I have been in your shoes for many years, and I will strive to create the best environment for my team.” With three sales team members and two service team members, we are building something special.

We offer sales promotion bonuses, Win the Week rewards, and Simple IRA and health insurance contributions after one year of employment. Our mission is to grow with our customers as their needs change by helping them secure the best coverage within their budget.

We are looking for leaders—not just workers—who want growth, opportunity, and the chance to build something meaningful.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Brady Bennett - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.