CUSTOMER SERVICE REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Matt Cole - State Farm Insurance Agent; Franklin (TN); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Matt Cole - State Farm Agent in Franklin, TN seeks a personable, customer-focused team member to support daily client interactions and promote State Farm insurance and financial products.

You will build relationships, upsell tailored solutions, generate leads, and coordinate appointments while enjoying a flexible schedule, paid time off, training, and opportunities for advancement within the agency.

Qualifications

• Genuine interest in marketing products aligned to customer needs.
• Exceptional written and verbal communication skills.
• People-centric mindset with attention to detail.
• Proactive problem-solving and swift resolutions.
• Ability to learn and navigate computer systems.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Guide clients through comprehensive insurance options with a needs-based approach.
• Drive business growth by generating leads, coordinating appointments, and marketing tailored products and services.

Skills

Customer service

Communication skills

Team collaboration

Problem solving

Computer skills

Job description

Position Overview

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Benefits

• Bonus based on performance
• Company parties
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Professional development
• Abundant opportunities for career advancement within our agency
• License reimbursement

Requirements

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Matt Cole - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation $30,000.00 - $60,000.00 per year