Customer Service Representative - State Farm Agent Team Member

State Farm; Fort Worth (TX); Hybrid; USD 48,000 - 68,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Paid time off

Job summary

State Farm Agent Jenny Stewart in Fort Worth, TX is seeking a Customer Service Representative to join the team as a full-time member. You will deliver exceptional customer experiences, answer inquiries, and support policyholders with care and accuracy.

This role offers opportunities for advancement and a competitive benefits package, including health insurance, 401(k), and paid time off. A strong focus on service and community impact drives success.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fort Worth - TX

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jenny Stewart - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $48,000.00 - $68,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.