Customer Relations Representative - State Farm Agent Team Member

State Farm; Fort Worth (TX); Híbrido; USD 48.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Descripción de la vacante

State Farm in Fort Worth, TX is seeking a Customer Relations Representative to support a local agent team and deliver outstanding service to customers seeking insurance solutions.

You will handle inquiries, update records, and support retention efforts while collaborating with other agency staff. Compensation includes bonus potential, health insurance, and growth opportunities.

Formación

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsabilidades

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conocimientos

Communication

Problem-solving

Customer service

Stress management

Descripción del empleo

Customer Relations Representative - State Farm Agent Team Member

Full Time in Fort Worth - TX

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Jenny Stewart - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $48,000.00 - $68,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.