Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Fort Wayne (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Fort Wayne is looking for a Customer Service Representative - State Farm Agent Team Member to enhance customer experiences and support the agency's growth. You will handle inquiries, assist with policy changes, and process claims while maintaining accurate records.

The ideal candidate should possess strong communication skills, be detail-oriented, and have experience in customer service. This position offers a competitive salary, performance bonuses, and opportunities for advancement.

Qualifications

• Strong communication skills to effectively interact with customers.
• Detail-oriented approach to maintain accurate records.
• Ability to multitask efficiently in a fast-paced environment.
• Previous customer service experience is a plus.
• State insurance licenses are required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Larry Ice - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Applicable state insurance licenses will be required.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Compensation: $45,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.