Customer Service Representative - State Farm Agent Team Member

Insurethefort; Fort Myers (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

A local insurance agency in Fort Myers is seeking a Customer Service Representative to enhance customer experiences and support insurance operations. This full-time role includes answering inquiries, processing claims, and maintaining records. Candidates should possess strong communication skills and a detail-oriented mindset, with previous customer service experience preferred. The position offers competitive compensation ranging from $40,000 to $60,000 annually, along with opportunities for growth within the agency.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fort Myers - FL

Benefits

• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative with Brandon Mauler - State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $60,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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