Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Estero (FL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Flexible schedule

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

State Farm Agent in Estero, Florida is seeking a Customer Service Representative – State Farm Agent Team Member to deliver exceptional customer service and support the growth of the agency.

Your role involves answering inquiries, processing claims, and assisting clients with their insurance needs. This position offers competitive salary and benefits including health insurance and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills required.
• Attention to detail and ability to multitask are essential.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Rich Mathews – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $45,000.00 - $50,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Estero, FL And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.