Customer Service Representative - State Farm Agent Team Member

James Buss - State Farm Agent; Doctor Phillips (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

401(k)

Performance bonus

Paid time off

Training & development

Flexible schedule

Career advancement

Competitive salary

Zusammenfassung

James Buss - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will handle inquiries, assist with policy changes, and coordinate with the team to anticipate community needs.

The role offers opportunities for internal advancement and a focus on customer satisfaction. We value a customer-focused, empathetic team member who can contribute to a friendly, efficient agency environment with potential for growth and

Qualifikationen

• Strong communication and interpersonal abilities.
• Attention to detail with multitasking capability.
• Experience in customer service preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Jobbeschreibung

Benefits:

• Hourly pay plus commission/bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with James Buss - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.