Customer Service Representative - State Farm Agent Team Member

Tiffany Woodham - State Farm Agent

Crestview (FL)

On-site

USD 32,000 - 42,000

Full time

12 days ago

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Benefits offered by this job

Free food & snacks
Paid time off
Training & development
Vision insurance
Bonus based on performance
Dental insurance

Job summary

Tiffany Woodham Ins Agency, a State Farm independent contractor, is seeking a Customer Service Representative in Crestview, FL. You will help customers with inquiries, build relationships, and coordinate with team members to support community needs.

The role emphasizes accuracy, friendly service, and proactive communication to grow the insurance business while delivering exceptional customer experiences.

Qualifications

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication skills
Multitasking
Interpersonal skills

Job description

Benefits:
  • Free food & snacks
  • Paid time off
  • Training & development
  • Vision insurance
  • Bonus based on performance
  • Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Tiffany Woodham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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