Customer Service Representative - State Farm Agent Team Member

Craiginsurescolorado; Colorado; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Craiginsurescolorado is seeking a dedicated Customer Service Representative - State Farm Agent Team Member in Lakewood, CO. This full-time position offers a competitive salary ranging from $40,000 to $50,000 annually. Responsibilities include answering customer inquiries, assisting with policy changes, processing claims, and maintaining accurate customer records. Ideal candidates will have strong communication skills, be detail-oriented, and possess previous customer service experience. Benefits include 401(k), licensing paid by the agency, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are necessary for this role.
• Detail-oriented and capable of managing multiple tasks simultaneously.
• Previous experience in customer service is preferred.

Responsibilities

• Respond to customer inquiries and provide policy details.
• Assist customers with changes and updates to their policies.
• Process insurance claims and follow up with relevant parties.
• Maintain accurate records of all customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Lakewood - CO

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary (see compensation below)

About Our Agency

Our agency opened in 2021 and is a growing team of four focused on building something meaningful together. We stay connected to the community through involvement with the local Chamber of Commerce and look for ways to continue building relationships locally.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Craig Baldwin - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of our successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $50,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.