Receptionist - State Farm Agent Team Member

Craiginsurescolorado; Lakewood (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

A reputable insurance agency in Lakewood is seeking a Receptionist - State Farm Agent Team Member to join their growing team. The role involves customer service, appointment management, engaging with customers, and administrative tasks. The ideal candidate should possess strong communication skills, organizational abilities, and a customer-focused mindset. Compensation is between $40,000 - $50,000 annually, with benefits including 401(k), paid time off, and training opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills required.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options to customers.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversation skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Lakewood

About the Agency

Our agency opened in 2021 and is a growing team of four focused on building something meaningful together. We stay connected to the community through involvement with the local Chamber of Commerce and look for ways to continue building relationships locally.

Role Description

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$40,000.00 - $50,000.00 per year

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Paid time off
• Training & development
• Opportunity for advancement

Legal Statement

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.