Customer Service Representative - State Farm Agent Team Member

Miles Pusateri - State Farm Agent; College Station (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Miles Pusateri - State Farm Agent is seeking a Customer Service Representative in College Station, Texas. This role requires generating exceptional customer experiences and assisting clients with their insurance needs. The ideal candidate will have strong communication skills and customer service experience.

The position offers competitive salary, flexible schedule, and opportunities for advancement within the agency. Training and development are also included, along with performance-based bonuses and licensing paid by the agency.

Qualifications

• Strong customer service skills and ability to provide exceptional experiences.
• Attention to detail in handling customer inquiries and records.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative with Miles Pusateri State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.