Customer Service Representative - State Farm Agent Team Member

John Schnitzler - State Farm Agent; Cincinnati (OH); On-site; USD 34,000 - 40,000; Full time

Job summary

A State Farm independent contractor agent in Cincinnati is seeking an Agent Team Member focused on customer service. The role involves establishing customer relationships, providing insurance information, and assisting with policy changes. Applicants must have excellent communication skills and be detail-oriented. This position offers a competitive salary along with commission-based bonuses.

Benefits

Simple IRA

Salary plus commission / bonus

Paid time off (vacation and personal / sick days)

Qualifications

• Must be able to obtain Property and Casualty license.
• Excellent written, verbal, and listening communication skills required.
• Detail-oriented and self-motivated with a proactive approach.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide friendly and accurate customer service regarding insurance inquiries.
• Educate customers about their insurance options.

Skills

Communication skills

Self-motivation

Detail oriented

Proactive problem solving

Customer service dedication

Multi-tasking ability

Relating to customers

Education

Property and Casualty license

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive

• Simple IRA
• Salary plus commission / bonus
• Paid time off (vacation and personal / sick days)

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation : $34,100.00 - $40,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Cincinnati, OH and help customers with their insurance and financial services needs, including :

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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