Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Chandler (AZ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Kristen Kruger Boswell - State Farm Agent in Chandler, AZ is seeking a positive, team-oriented Customer Service Representative to join our busy agency. You will build lasting customer relationships, answer inquiries, and help people manage the risks of daily life.

This role offers a competitive salary ($50,000–$60,000 per year), Simple IRA, licensing paid by the agency, 15 days PTO, growth opportunities, and a culture that values work-life balance and team success.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

About Our Agency

I opened my agency in 2006 and currently lead a close-knit team of five. State Farm has deep roots in my family - my father worked for State Farm Corporate before retiring, and my brother is also an agent. When the company I worked for was sold, I decided it was the right time to follow that family tradition and open an agency of my own. I'm a graduate of Central Washington University and love traveling whenever I get the opportunity.

Responsive recruiter

Benefits

• Simple IRA
• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2006 and currently lead a close-knit team of five. State Farm has deep roots in my family - my father worked for State Farm Corporate before retiring, and my brother is also an agent. When the company I worked for was sold, I decided it was the right time to follow that family tradition and open an agency of my own. I'm a graduate of Central Washington University and love traveling whenever I get the opportunity.

Being part of our community is incredibly important to us. Our agency works closely with local businesses, participates in community events, and stays actively involved in charitable initiatives throughout the year.

We offer a Simple IRA, 15 days of PTO, free snacks, family-friendly flexibility, and a strong commitment to work-life balance - including closing the office at 3:00 PM on Fridays. We also enjoy team-building events, outings, and big holiday celebrations throughout the year.

We've built a fun, energetic, family-like environment with a close-knit and long-tenured team that genuinely enjoys working together. I'm looking for someone who is positive, driven, hardworking, and always ready to step in and help. If you want to work hard, have fun, and be part of a team that supports one another, we'd love to meet you.

Role Description

As a Customer Service Representative with Kristen Kruger Boswell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $50,000.00 - $60,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Kristen Kruger Boswell - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Kristen Kruger Boswell - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in .
• Our office is open .
• I have been a State Farm agent since 2007.
• I am a second generation State Farm agent.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.