Customer Service Representative - State Farm Agent Team Member

Eddie Buckley - State Farm Agent; Celina (TX); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Flexible schedule

Paid time off

Résumé du poste

Eddie Buckley - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences to policyholders. You will answer inquiries, explain policies, assist with updates, and help processes related to claims while maintaining accurate records.

The ideal candidate is customer-focused and empathetic, with strong communication and multitasking skills. This team welcomes growth-minded individuals and offers a friendly, community-oriented environment with opportunities for

Qualifications

• Clear communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication

Detail-oriented

Customer service experience

Description du poste

Benefits

• Competitive salary
• Flexible schedule
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Eddie Buckley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.