Customer Service Representative - State Farm Agent Team Member

Ed Easley - State Farm Agent; Beatrice (NE); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Paid time off

Training & development

Job summary

Ed Easley - State Farm Agent in Beatrice, Nebraska, is seeking a customer service representative to enhance customer experiences in the insurance field. The candidate will need strong communication skills, attention to detail, and a friendly demeanor to support customer inquiries and policy updates.

This role offers the chance to grow professionally while working within a supportive team environment. Benefits include a competitive salary, 401(k), and paid time off.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Paid time off
• Training & development

Role Description:

As a customer service representative with Ed Easley State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.