Customer Service Representative - State Farm Agent Team Member

Eddieflynt; Atlanta (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Flexible schedule

Competitive salary

Job summary

Eddie Flynt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support community members with their insurance needs. You will respond to inquiries, explain policies, and help customers navigate changes while collaborating with the agent team.

This role rewards empathy, accuracy, and multitasking in a fast-paced environment, with growth opportunities, a flexible schedule, and a performance-based bonus.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Eddie Flynt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.