Customer Service Representative - State Farm Agent Team Member

Bretandreas; Carson City (NV); On-site; USD 61,992 - 96,432; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Retirement Plan after 2 years of employment

Commission available once licensed

Team bonuses

Job summary

Bretandreas is seeking a Customer Service Representative - State Farm Agent Team Member in Carson City, Nevada. You will deliver exceptional customer experiences, resolve inquiries, and coordinate with the agency team. Ideal candidates should possess great communication skills and a desire to help others.

The role offers health insurance, paid time off, training, and a commission-based salary ranging from $45-$70 per hour depending on licensing, plus additional benefits.

Qualifications

• Excellent communication and strong interpersonal skills.
• Ability to handle multiple tasks with attention to detail.
• Previous experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience preferred

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Bret Andreas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Benefits

• Health insurance
• Paid time off
• Training & development
• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Health coverage for employee only.
• Retirement Plan after 2 years of employment
• Commission available once licensed
• Team bonuses
• Licensing can be done after hire before 30 days

The salary range will be $45-$70 depending on licensing and also include commissions.