Customer Service Representative - State Farm Agent Team Member

Stevenwang; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Customer Service Representative with a State Farm independent contractor agent. This role is perfect for outgoing individuals who enjoy working with the public and are keen on building customer relationships. You'll have the opportunity to educate clients on insurance options while developing leads and scheduling appointments. With flexible hours and growth potential within the agency, this position offers a rewarding career path. If you have excellent communication skills and a proactive approach to problem-solving, this could be the ideal role for you!

Benefits

401k

Paid time off

Flexible hours

Growth potential

Qualifications

• Interest in marketing products based on customer needs.
• Excellent communication skills and detail-oriented.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options.

Skills

Communication Skills

Customer Relationship Management

Problem Solving

Teamwork

Bilingual (Spanish or Mandarin)

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Lake Forest, CA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If yes, working for a State Farm independent contractor agent may be the right career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401k
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential and opportunities for advancement within the agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills — written, verbal, and listening
• People-oriented and detail-oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual in Spanish or Mandarin preferred

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $26.00 - $28.00 per hour