Customer Service Representative - State Farm Agent Team Member

Nick Schexnaider - State Farm Agent; Caldwell (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly Wellness Bonus

Monthly Comissions

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Nick Schexnaider State Farm is seeking a customer service representative to deliver exceptional experiences, answer inquiries, assist with policy changes, and support community members. You will coordinate with agency teammates, process claims, maintain accurate records, and contribute to a friendly, sales-minded environment with opportunities for internal growth.

Strong communication, detail orientation, and a customer-first attitude are essential to succeed in this role within our Caldwell,

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Detail-oriented

Customer service experience

Job description

Benefits:

• Monthly Wellness Bonus
• Monthly Comissions
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

ROLE DESCRIPTION:

As a customer service representative with Nick Schexnaider State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.