Customer Service Representative - State Farm Agent Team Member

Insurewithhank; Buda (TX); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A local insurance agency in Buda, TX is seeking a part-time Customer Service Representative to provide exceptional customer experiences. In this role, you will answer inquiries, assist with policy changes, and process claims, all while maintaining accurate records. Ideal candidates will have strong communication skills and a detail-oriented mindset. Competitive pay of $20 per hour is offered along with opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to manage multiple tasks efficiently.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Part Time in Buda, TX

Benefits

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Hank Gerdes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $20.00 per hour

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State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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