Customer Service Representative - State Farm Agent Team Member

Samantha Alberson - State Farm Insurance Agent; Brookhaven (MS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

One on One Coaching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Samantha Alberson - State Farm Agent in Brookhaven, MS is seeking a Customer Service Representative to join their agent team. You will answer inquiries, assist with policy changes, and help process claims while delivering friendly, accurate service to the community.

This full-time role offers coaching, opportunities for advancement, paid time off, and training. Salary ranges from $35,000 to $50,000 per year.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitask

Previous customer service experience

Job description

Full Time in Brookhaven - MS

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Samantha Alberson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• One on One Coaching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

• Make a difference in your community every day.
• Gain confidence and grow your dream career.
• Earn benefits and rewards that are second to none