Customer Service Representative - State Farm Agent Team Member

Heath Marston - State Farm Agent; Bradenton (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health savings account

Health reimbursement account

Simple IRA with employer match

Paid licensing

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Heath Marston - State Farm Agent in Bradenton, FL is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support clients with policy changes.

You will work with the agency team to resolve issues, process claims, and maintain records, with opportunities for advancement and training.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Prior customer service experience preferred.
• Ability to coordinate with agency team.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Health savings account


• Health reimbursement account


• Simple IRA with employer match


• Paid licensing


• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative with Heath Marston State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.