Customer Service Representative - State Farm Agent Team Member

Paul Wankowicz - State Farm Insurance Agent; Baytown (TX); On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Group life insurance

License reimbursement

$500 signing bonus

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Paul Wankowicz - State Farm Agent is seeking a Customer Service Representative to support a State Farm agent team in Baytown, TX. You will deliver exceptional service, help customers with policy information and updates, and coordinate with the agent team to meet community needs.

The role emphasizes accuracy, multitasking, and customer focus, with a compensation range and opportunities for advancement within the agency.

Qualifications

• Clear communication and interpersonal skills.
• Attention to detail and multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Paul Wankowicz - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Group life insurance
• License reimbursement
• $500 signing bonus
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Compensation $35,000.00 - $70,000.00 per year