Customer Service Representative - State Farm Agent Team Member

Paul Gallegos - State Farm Agent; Albuquerque (NM); On-site; Confidential; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Join Paul Gallegos - State Farm Agent in Albuquerque, NM as a Customer Service Representative. This position is all about generating exceptional customer experiences that support the growth of an insurance agency.

Your role will involve answering inquiries, assisting with policy changes, and processing claims while maintaining precise records. If you are customer-focused and eager to grow within the industry, we encourage you to apply!

Qualifications

• Previous customer service experience preferred.
• Licensing must be obtained within 90 days of hire.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Paul Gallegos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Licensing must be obtained within 90 days of hire.