Customer Service Representative - State Farm Agent Team Member

Myagentnick; Aurora (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits may be available

Paid time off

Flexible hours

Growth potential

Job summary

State Farm agent team member in Aurora, IL is seeking a customer‑focused, full‑time representative to join the team. You will establish relationships with clients, educate them on insurance options, and help grow the agency’s customer base.

We offer flexible hours, PTO, and advancement opportunities. Health benefits may be available. A Property and Casualty license is required or must be obtained.

Qualifications

• Excellent communication skills, written and verbal.
• People-oriented with a customer-focused mindset.
• Detail oriented and proactive in problem solving.
• Able to work in a team and learn computer functions.
• Willing to obtain Property and Casualty Insurance License.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options using a needs-based approach.
• Develop leads, schedule appointments, and market products and services.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive in problem solving

Team player

Learn computer functions

Education

Property and Casualty Insurance License

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Aurora - IL

Replies within 24 hours

• 401(k) matching


• Bonus based on performance


• Opportunity for advancement


• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Use a customer-focused, needs-based review process to educate customers about insurance options.


• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Health benefits may be available


• Paid time off (vacation and personal/sick days)


• Flexible hours


• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs


• Excellent communication skills - written, verbal and listening


• People-oriented


• Detail oriented


• Proactive in problem solving


• Able to learn computer functions


• Ability to work in a team environment


• Must obtain Property and Casualty Insurance License

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $35,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.