Customer Service Representative - State Farm Agent Team Member

State Farm; Auburn (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

A dynamic opportunity for a Customer Service Representative at a State Farm agency in Auburn, Alabama. The successful candidate will engage in value-based conversations to enhance customer experience and contribute to business growth. This role requires strong interpersonal and communication skills, with a focus on sales-driven objectives. Candidates will have a chance to receive competitive compensation with commissions and bonuses while enjoying a collaborative and growth-oriented environment.

Benefits

Simple IRA

Paid time off

Growth potential

Valuable experience

Qualifications

• Successful track record of meeting sales goals/quotas preferred.
• Enthusiastic about insurance and financial products.

Responsibilities

• Establish customer relationships and provide prompt customer service.
• Educate customers about insurance options.
• Develop leads and market appropriate products.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivation

Detail oriented

Multi-tasking

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Personal Lines Licenses (must be able to obtain)

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Organizational skills
• Self-motivated
• Detail oriented
• Ability to multi-task
• Ability to assess customer needs and conduct effective interviews
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $50,000.00 per year


Are You Driven & Ambitious?

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Auburn, AL.
• I have been a State Farm agent since 2004.
• We have 33 years of combined insurance experience in our office.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.