Customer Service Representative - Remote Work

srecruiting; Washington (District of Columbia); Remote; USD 38,000 - 50,000; Full time

Job summary

srecruiting is seeking a Customer Service Representative for remote work. The role emphasizes 100% virtual work from home, flexible scheduling, and a positive, energetic team culture.

Training and support are provided to help you succeed and grow professionally while serving a large network of clients. Ideal candidates are customer-focused with strong communication, adaptability, and teamwork, and they can learn quickly in a fast-paced environment.

Qualifications

• Excellent communication skills, including active listening and problem-solving.
• Ability to learn, adapt, and adjust on the go.
• Works well with others and individually.
• Possess a strong work ethic and drive to succeed.

Responsibilities

• Calling and receiving calls from clients/Customer Satisfaction.
• Scheduling appointments with clients who request our benefits, or who they referred.
• Advising, presenting and explaining products & packages virtually.
• Completing applications.
• Management training and development.
• Attending ongoing training sessions.

Skills

Excellent communication

Active listening

Problem solving

Adaptability

Teamwork

Work ethic

Job description

Customer Service Representative - Remote Work

Washington, District of Columbia, United States

About the job Customer Service Representative - Remote Work

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

Calling and receiving calls from clients/Customer Satisfaction

Scheduling appointments with clients who request our benefits, or who they referred

Advising, presenting and explaining products & packages virtually

Completing applications

Management training and development

Attending ongoing training sessions

Preferred Skills:

Excellent communication skills, including active listening and problem-solving

Ability to learn, adapt, and adjust on the go

Works well with others and individually

Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.