Customer Service Representative - Remote in EST or CST

Lensa; Dallas (TX); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Customer Service Representative to work remotely in the EST or CST time zones. This full-time position involves assisting members, scheduling appointments, and requires a high school diploma. The role offers flexible shifts, virtual training, and opportunities for career growth.

Benefits

Flexible shift schedules

8 weeks of virtual paid training

Competitive pay and benefits

Opportunities for career growth

Qualifications

• 1+ years of experience in customer service.
• Experience in healthcare industry preferred.

Responsibilities

• Scheduling in-home visits and assisting members via inbound calls.
• Ensuring accurate appointment scheduling.

Skills

Communication

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Customer Service Representative - Remote in EST or CST

Join UnitedHealth Group as a Customer Service Representative, working remotely within EST or CST time zones. This full-time role involves scheduling in-home visits, assisting members via inbound calls, and ensuring accurate appointment scheduling. The position offers 8 weeks of virtual paid training, flexible shift schedules during business hours, and potential overtime or weekend work. Requirements include a high school diploma or GED, 1+ years of experience, proficiency with Microsoft Office, and the ability to maintain confidentiality. Preferred qualifications include healthcare industry experience and familiarity with Medicaid or Medicare. Residing within the specified time zones and having a dedicated, secure home workspace are essential. The role offers competitive pay, benefits, and opportunities for career growth, aligned with UnitedHealth Group’s mission to improve health outcomes and promote health equity.