Customer Service Representative-Remote (Healthcare Claims)

Concentrix; Home (PA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in customer service, Concentrix, is seeking a remote Customer Service Representative to handle healthcare claims. This entry-level position involves processing claims and addressing customer inquiries through calls and online communication. Join a committed team dedicated to promoting employee growth with excellent benefits and opportunities for advancement.

Benefits

Health, dental, and vision insurance

401(k) plan, paid time off, holidays

Paid training and incentives

Flexible pay options like DailyPay

Opportunities for career growth and internal promotions

Qualifications

• 1 year of claims experience, healthcare claims preferred.
• Call center experience preferred.
• Open availability.

Responsibilities

• Provide support processing medical claims in a back-office setting.
• Assists customers with basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Strong multitasking skills

Computer skills

Education

High school diploma or GED

Job description

Customer Service Representative-Remote (Healthcare Claims)

Join to apply for the Customer Service Representative-Remote (Healthcare Claims) role at Concentrix.

This position involves working from home, handling inbound/outbound calls and internet communication to support customers with routine questions and problems related to healthcare claims. We accept applications continuously, and military veterans are encouraged to apply.

About the Role

As a remote Customer Service Representative, you will:

• Provide support processing medical claims in a back-office setting
• Assist customers with basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products/services
• Deliver excellent customer experiences with a positive attitude

Qualifications

Ideal candidates will have:

• At least 1 year of claims experience, healthcare claims preferred
• Call center experience preferred
• Open availability
• High school diploma or GED
• A quiet, distraction-free home environment
• Strong multitasking and computer skills
• High-speed internet and a smartphone
• Residency in the U.S. with a valid U.S. address

Benefits

Benefits for eligible U.S. employees include:

• Salary: $15-$18/hr, depending on location and experience
• Health, dental, and vision insurance
• 401(k) plan, paid time off, holidays
• Paid training and incentives
• Flexible pay options like DailyPay
• Opportunities for career growth and internal promotions

Why Join Us

Concentrix values its people, investing in their growth and well-being. Join a diverse, global team committed to outstanding customer service and innovation. Enjoy the convenience of working from home and participate in programs supporting diversity and community engagement.

Additional Details

Location: USA, OH, Work-at-Home
Language Requirements: English
Employment Type: Full-time
Seniority Level: Entry level

This job is active and accepting applications.