Customer Service Representative RB Global · Columbus, OH Full-time · On-site — 2 minutes ago

Emploive; Columbus (OH); Hybrid; USD 21,000 - 26,000; Full time

Job summary

IAA, an RB Global, Inc. company, seeks a Customer Service Representative to support branches and service centers in Columbus, Ohio. You will interact with customers in person and via various channels, delivering an exceptional experience and helping the team focus on branch growth.

The role emphasizes teamwork, reliability, and professional presentation as core attributes for day-to-day interactions with customers and peers.

Qualifications

• Ability to communicate comfortably with customers.
• Strong team player with willingness to assist peers.
• Digital literacy and basic computer skills.

Responsibilities

• Provide outstanding customer service in person and through channels.
• Assist customers to resolve issues and inquiries efficiently.
• Support branch operations and contribute to customer satisfaction.

Skills

Communication

Team player

Digital literacy

Time management

Positive attitude

Independence

Interpersonal skills

Professional appearance

Job description

H ere at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.

• Ability to communicate comfortably with customers
• A phenomenal teammate, willing to assist your peers
• Digital literacy
• Time management skills
• Positive attitude
• Ability to work independently
• Strong interpersonal skills
• Professional and clean appearance