Customer Service Representative (PT-Seasonal)

Holcim Ltd.; Eagan (MN); On-site; USD 33,062 - 37,195; Part time

Benefits offered by this job

Competitive salary

401(k) plan

Employee Stock Purchase Plan

Health, dental, disability and life保险

Paid time off and holidays

Job summary

Amrize is seeking a Part-time (Seasonal) Customer Service Representative in Eagan, MN to support the full order lifecycle—from entry to resolution. You will coordinate with internal teams to ensure accurate, timely information and outstanding customer experiences.

Ideal candidates possess strong interpersonal and customer service skills, attention to detail, and the ability to navigate multiple systems. This role emphasizes safety, quality, and collaboration with drivers and dispatchers.

Qualifications

• Must have strong interpersonal and customer service skills.
• Fluent in Spanish a plus.
• Must have excellent logistical, planning and leadership abilities.
• Organized with strong attention to detail.

Responsibilities

• Enter orders and provide customer support across the full order lifecycle.
• Ensure orders are accurate and aligned with product specifications.
• Identify and correct incomplete or inaccurate customer submissions.
• Navigate required systems confidently to resolve issues and information requests.
• Adhere to health, safety and environmental policies in all work environments.

Skills

Interpersonal skills

Customer service

Attention to detail

Logistical planning

Leadership abilities

Job description

Customer Service Representative (PT-Seasonal)

Location: Eagan, MN, US, 55121

Pay Type: Hourly

Position type: Part-time / Hourly

$24.00 - $27.00/Hourly

Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market.

Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.

About the Role

Amrize is looking for a Part-time (Seasonal) Customer Service Representative to join our team. You will help deliver an exceptional experience for our customers. In this role, you’ll support the full order lifecycle - entering orders, resolving issues, coordinating with internal teams, and ensuring customers receive accurate, timely information. Your ability to problem‑solve, stay organized, and communicate clearly will make you a trusted partner to our customers and teammates.

What You’ll Accomplish

• Order Entry & Customer Support
• Ensure orders are accurate, complete, and aligned with product specifications.
• Identify and correct incomplete or inaccurate customer submissions.
• Navigate all required systems with confidence.
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors
• Other duties as circumstances warrant

What We’re Looking For

• Must have strong interpersonal and customer service skills and be able to effectively communicate with customers, dispatchers and drivers to facilitate accomplishment of the job (Fluent in Spanish a plus)
• Must have excellent logistical, planning and leadership abilities
• Organized and strong attention to details

Additional Responsibilities

• Successful candidates must adhere to all safety protocols and proper use of Holcim Approved Personal Protection Equipment (“PPE”), including but not limited to respirators. Employee that are required to war respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.

What We Offer

• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Employee Stock Purchase Plan
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email [e-mail]. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.