Customer Service Representative - Patient Registration

R1 RCM; Clanton (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare company as a Customer Service Representative in Patient Registration. This full-time entry-level position involves assisting patients with their registration process, ensuring a positive experience while collecting and inputting information accurately. No prior healthcare experience is necessary, and training will be provided.

Qualifications

• High School Diploma or GED required.
• Excellent customer service skills needed.

Responsibilities

• Assist patients with registration and answer questions.
• Work efficiently across multiple screens and programs.
• Handle high-volume calls and manage busy environments.

Skills

Customer service skills

Education

High School Diploma or GED

Job description

Join Our Team as a Customer Service Representative - Patient Registration at R1 RCM

We are hiring for the Customer Service Representative - Patient Registration role at R1 RCM. This position involves assisting patients with their registration process at Ascension St. Vincent's Chilton Campus, ensuring a positive experience while collecting and inputting information accurately.

Responsibilities:

• Assist patients with registration, answer questions, and provide compassionate support.
• Work efficiently across multiple screens and programs to gather and input patient data.
• Handle high-volume calls and manage busy environments effectively.
• Build rapport with patients to ease their anxiety during registration.

Requirements:

• High School Diploma or GED.
• Excellent customer service skills.

Additional Information:

This is a full-time, entry-level role with a pay range of $14.00 - $18.24 per hour, based on experience and location. No prior healthcare experience is necessary, as training will be provided. You must be vaccinated, pass a drug test, and a background check prior to hire.

Join us to start your healthcare career in a supportive team environment, with opportunities for growth and development. We value diversity and are committed to equal employment opportunity.