Customer Service Representative Part Time

Tailored Brands, Inc.; Woodbury (NJ); On-site; USD 22,041 - 27,552; Part time

Job summary

A leading fashion retail company is seeking a part-time Customer Service Representative in Woodbury, New Jersey. In this role, you will assist customers with purchases, returns, and inquiries while promoting a culture of customer obsession. Ideal candidates possess strong customer service skills, a desire to learn, and the ability to collaborate with team members. The pay range for this position is $16.00 - $20.00 hourly, with opportunities for immediate hiring.

Qualifications

• Ability to deliver a world-class experience to customers.
• Adaptability to new programs and processes.
• Strong interpersonal skills to consult with associates.

Responsibilities

• Handle customer purchases, returns, exchanges, and store credits.
• Use suggestive selling techniques to assist customers.
• Maintain store layout and monitor merchandise stock.
• Stay informed about product knowledge and promotions.

Skills

Customer service

Desire to learn

Team contribution

Job description

Customer Service Representative Part Time

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For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We have immediate openings – Start Right Away!

What You Bring

• Customer service – or as we call it – culture of customer‑obsession by being customer‑ready and delivering a world‑class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
• Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
• Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
• Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: $16.00 - $20.00 hourly

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.