Customer Service Representative Part Time

K&G Fashion Superstore; Port Reading (NJ); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules to meet your availb

Tuition reimbursement

Generous employee discount on first购

Ongoing discounts on purchases at Tail

Ongoing discounts on purchase made at:

Job summary

K&G Fashion Superstore in New Jersey is seeking a Customer Service Representative to deliver a world-class shopping experience. You will handle transactions, assist customers, and apply selling techniques while maintaining store standards.

Strong communication and teamwork are essential to thrive in a fast-paced retail environment. This role offers competitive hourly pay and opportunities for tuition assistance and employee discounts.

Qualifications

• Customer-centric mindset with ability to deliver world-class service.
• Willingness to learn and adapt to new programs and systems.
• Ability to collaborate with associates at all levels to maintain a positive environment.

Responsibilities

• Handle customer purchases, returns, exchanges, store credits, and ensure accurate cash handling.
• Apply suggestive selling techniques and respond to customer inquiries.
• Assist with replenishing merchandise, store layout, recovery, housekeeping, and floor stock monitoring.
• Maintain knowledge of products, promotions, and POS procedures.

Skills

Customer service mindset

Willingness to learn

Collaborative with coworkers

Job description

Customer Service Representative

For more than 30 years, K&G Fashion Superstore (K&G) has provided value‑conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand‑name apparel, footwear and accessories for the entire family.

Benefits

• Competitive hourly rates
• Flexible schedules to meet your availability!
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchase made at any Tailored Brands store.

What You Bring

• Customer service – or as we call it – culture of customer‑obsession by being customer‑ready and delivering a world‑class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Responsibilities

Our Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to:

• Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
• Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
• Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
• Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Pay Range: $13.00-$16.25/hr

We take into consideration an individual’s skills, background and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.