Customer Service Representative/Part Time

Kanes Furniture LLC; Lakeland (FL); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Furniture Discounts

Social Responsibility programs

Career growth

Great team

Job summary

Kane's Furniture LLC is seeking a part-time Customer Service Representatives at our Lakeland showrooms. You will greet customers, handle inquiries and payments, and support showroom operations with a positive, professional demeanor.

Qualified candidates have 1+ year in a similar role, can work some weekends/evenings, and may benefit from bilingual Spanish skills. We offer furniture discounts, a team-focused environment, and opportunities for growth.

Qualifications

• 1+ year experience in a similar customer service role.
• Friendly and professional demeanor with strong communication skills.
• Ability to handle payments and inquiries accurately.

Responsibilities

• Handle customer inquiries and payments at showroom desks.
• Provide friendly, courteous service in person and on the phone.
• Resolve customer issues with minimal supervision and follow up as needed.
• Maintain accurate records using available technology and systems.
• Assist with scheduling, routing, and parts ordering as needed.

Skills

Customer service

Bilingual Spanish

Job description

The talentedCustomer Service Representativesat ourKane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity!

OurPart TimeCustomer Service Representativesare professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms.

Duties and Responsibilities

• Prompt recognition of internal and external customers.
• Friendly and courteous when approached in person or on the telephone.
• Resolve customer issues with minimal supervision.
• Follows up with customers in a timely fashion.
• Handles payments, financing and refunds within company guidelines.
• Maintain accurate records by utilizing all available technology.
• Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
• Update and maintain all customer service reports and records.
• Perform other duties as assigned
• Bilingual Spanish a +

What we offer our Kane’s Team Members

• Furniture Discounts
• Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few
• Career growth in all parts of the organization
• Working with a fantastic team!
• Compensation commensurate with experience

Qualified candidates will have a steady job history and 1+ year experience in a similar role.

Please note that the part time work schedule will depend upon business needs accordingly, some weekend and evening hours may be required.

We maintain a drug-free workplace and perform pre-employment background and drug testing. Kane's is proud to be an EEO/AA employer M/F/D/V.

Kane’s is an equal opportunity employer. Qualified applicants will receive consideration without regard to sex (Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of sex), race, color, religion, age, gender identity, national origin, sexual orientation or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please call our hotline at 877-824-5782. You also have the right to file a charge of discrimination with the Equal Employment Opportunity Commission.