Customer Service Representative Part Time

TMW Merchants LLC; Deptford Township (NJ); On-site; USD 17,908 - 22,386; Full time

Benefits offered by this job

Flexible schedules

Tuition reimbursement

Employee discount

Job summary

TMW Merchants LLC is seeking a Customer Service Representative in Deptford Township, NJ. The role involves providing exceptional customer service and assisting with various store operations.

Ideal candidates should have a strong customer service culture and the ability to work collaboratively in a positive work environment. The position offers competitive hourly pay ranging from $13.00 to $16.25 and flexible schedules.

Qualifications

• Customer-ready and focused on delivering a world-class experience.
• Willingness to learn and adapt.
• Ability to work well with team members.

Responsibilities

• Handle customer purchases, returns, exchanges, and transactions.
• Use suggestive selling techniques and respond to customer inquiries.
• Assist with store layout, recovery, and general housekeeping.
• Maintain awareness of product knowledge, POS instructions, and promotions.

Skills

Customer service culture

Adaptability to new programs

Positive work environment contribution

Job description

Customer Service Representative: For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.

Benefits

We Have Immediate Openings - Start Right Away! Competitive hourly rates. Flexible schedules to meet your availability. Tuition reimbursement. Generous employee discount on first purchase. Ongoing discounts on purchases made at any Tailored Brands store.

Qualifications

• Customer service culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
• Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
• Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
• Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.

Physical Requirements

Ability to stand and walk for the majority of shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay Range: $13.00 - $16.25 hourly

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.