Customer Service Representative Part Time

K&G Fashion Superstore; Dedham (MA); On-site; USD 20,664 - 25,830; Part time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount

Job summary

K&G Fashion Superstore is seeking a Customer Service Representative in Dedham, MA. The role involves providing exceptional customer service, handling transactions, and maintaining the store's overall appearance.

Applicants should exhibit a customer-service mindset, adaptability to new programs, and a positive attitude. The position offers competitive hourly rates ranging from $15.00 to $18.75 per hour, along with benefits such as flexible schedules and tuition reimbursement.

Qualifications

• Customer-service mindset with a culture of customer-obsession.
• Desire to learn and adapt to new programs.
• Ability to work well with associates at all levels.

Responsibilities

• Handle customer purchases, returns, and transactions per standard procedures.
• Incorporate suggestive selling techniques when assisting customers.
• Assist with merchandising, store layout, and housekeeping.
• Maintain awareness of product knowledge and promotions.

Skills

Customer-service mindset

Ability to adapt to new programs

Positive work environment contribution

Job description

Customer Service Representative

Benefits

• Competitive hourly rates
• Flexible schedules to meet your availability
• Tuition reimbursement
• Generous employee discount on first purchase
• Ongoing discounts on purchases made at any Tailored Brands store

What You Bring

• Customer-service mindset with a culture of customer-obsession, delivering a world-class experience every day
• Desire to learn and adapt to new programs
• Ability to work well and consult with associates at all levels and contribute to a positive work environment

Responsibilities

• Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits, discounted transactions, and properly securing cash and other negotiable documents
• Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs
• Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitoring and maintenance of floor stock and fitting room areas
• Maintaining awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements

Physical Requirements

• Ability to stand and walk for the majority of the work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise or supplies, and see and distinguish between fabric patterns and colors

Pay Range: $15.00 - $18.75 per hour

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.